Professional Experience
18.6 years of diversified experience in the field of Banking
Area Operation Manager, Regional Operation Office North-I RawalpindiApril 2018 Till date.
Branch Manager, PindiGheb, Punjab, PakistanAugust 2016 to April 2018.
Branch Manager, Attock City, Punjab, PakistanJuly 2014 to August 2016.
Manager Operations, Taxila, Punjab, PakistanDecember 2011 to July 2014.
Accounts/Deposit Officer, Rawalpindi, Punjab, Pakistan August 2005 to December 2011.
Area Operation Manager, Regional Operation Office North-I RawalpindiApril 2018 Till dateSupervising the Operation of Area Branches in liaison with Regional Operation Manager.Supervising the Operation of Cash Processing Centres of North-I in liaison with Head Office & SBP.Managing the affairs of Operation staff of Area, i.e., Hiring recommendations, transfer / posting, performance appraisals, etc.Area branches include Rawalpindi / Islamabad & Gilgit Baltistan.Supervising the affairs of off-site ATMs falling under the domain of the North-I Region.Supervising the affairs related to Business Continuity Plaining of the branches of North-1 Region.
Branch Manager, PindiGheb, Punjab, Pakistan August 2016 to April 2018Successful converted Small Size branch to Medium size Branch by achieving Business Targets.Preparation of Deposit mix strategy for the year in liaison with Area ManagerPrepare periodic plans to achieve Branch Deposit targets.To achieve very good ratings in service quality standards from Regional Service Quality department and Good rating in Annual Internal Audit.
Branch Manager, Attock City, Punjab, Pakistan July 2014 to August 2016 Successfully converted a Three Years loss making unit into profitable unit.Marketing Corporate and individual customers for establishment of new banking relationships.Successfully Achieved / Won the following Bancassurance Conventions1) Istanbul, Turkey 4) Mombasa, Kenya2) Bangkok, Thailand 5) Saint Petersburg, Russia3) Barcelona, SpainAchieved very good ratings in service quality standards from Regional Service Quality department, and Good rating in Annual Internal Audit.Completely look after the Branch activities especially focusing on the Standard Operating Procedures (SOPs) and handle branch related queries.
Branch Manager, Attock City, Punjab, Pakistan July 2014 to August 2016 Successfully converted a Three Years loss making unit into profitable unit.Marketing Corporate and individual customers for establishment of new banking relationships.Successfully Achieved / Won the following Bancassurance Conventions1) Istanbul, Turkey 4) Mombasa, Kenya2) Bangkok, Thailand 5) Saint Petersburg, Russia3) Barcelona, SpainAchieved very good ratings in service quality standards from Regional Service Quality department, and Good rating in Annual Internal Audit.Completely look after the Branch activities especially focusing on the Standard Operating Procedures (SOPs) and handle branch related queries.
Manager Operations, Taxila, Punjab, Pakistan December 2011 to July 2014 Monitoring of overall Branch operations portfolio.Prepare periodic plans to achieve Branch Deposit targets (LCY + FCY).Market the Corporate and individual customers for establishment of new banking relationships.To achieve at least ten very good ratings in service quality standards from superior office.Completely look after the Branch Operations activities especially focusing on SOPs of our bank.To handle branch related queries, Complaint Handling, Audit and timely rectifications.
Accounts/Deposit Officer, Rawalpindi, Punjab, Pakistan August 2005 to December 2011 Preparation of Budget, SBP returns, reconciliation of Accounts maintained with Head Office and State Bank of Pakistan, handle branchs Administrative Issues.Completely look after the Departmental activities especially focusing on the SOPs.Maintained the Liability Business of the bank.Process the salaries of Government/Sami Government/Private Sector Clients. Managing the Investments and term/ Fix Deposits (TDRs/CDRs).Customer Handling in terms of walk-in and telephonic queries.Facilitating customers for deposit / relationship retention.Looking after Deceased Cases / Record Keeping & Audit Compliance.Handling Special Projects such as Housing Societies & Companies Shares etc.Handling Remittances department for almost 1.5 years. Account Opening, Issuance of Cheque books and preparation of Periodical Statements.